REFUND POLICY

  1. No refund can be completed once the alleged deposit (including the bonus) has been played using the Services.
  2. A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account.
  3. We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction, in order to ensure that any payment made to Us will be honored after a refund has been made. You agree to provide, in case We demand, a notarized identification, or any other certified identification in accordance with the applicable laws of Your jurisdiction. If such notarized or certified identification is not provided within five (5) days of our request, then such refund or reverse transaction shall not be affected, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal.
  4. Players should play using a fair method on all games and should not in any way affect the outcome of that game. This includes using computer aids, mathematical equations, betting systems etc.

 

 

WinZir is a registered trademark of Sandbox Entertainment Corp., with a unified remote gaming license issued by Philippine Amusement and Gaming Corporation (PAGCOR). You are strictly prohibited from wagering on this website if you are under 21 years of age. Gaming is addictive. Play responsibly.

 

The following links contain important policies and rules that apply to users who accept our general terms and conditions:

By accepting our general terms and conditions, users are bound by the content and provisions outlined in these policies and rules.